Waiting for a background check to be completed can be stressful, especially if it’s for a job, security clearance, or licensing requirement. Many people wonder: Should I call to check on my background check status? The answer depends on the situation, who requested the background check, and how long it has been since the process started.
At 1st Choice Fingerprinting, we understand that background checks play a crucial role in job opportunities and legal clearances. In this guide, we’ll explain when it’s appropriate to follow up, how to do it professionally, and alternative ways to check your background check status.
How Long Do Background Checks Take?
Before calling about your background check, it’s important to understand typical processing times. The timeline can vary depending on the type of background check being conducted.
Standard Background Check Timelines
- Basic Criminal Background Check: 1-3 business days
- FBI Fingerprint-Based Background Check: 24-72 hours (electronic submission)
- State-Level BCI Background Check: 3-5 business days
- Employment Background Check: 3-7 business days (longer if references or previous employers need to be contacted)
- Level 2 Background Check (for government or security clearance): 1-4 weeks
- International Background Checks: Several weeks to months
If your background check is still within the expected timeframe, it may be best to wait before calling.
When Should You Call to Check on Your Background Check?
There are times when it makes sense to call and check on the status of your background check. Here’s when it’s appropriate to follow up:
1. If the Estimated Processing Time Has Passed
If the stated timeline for the background check has passed and you have not received any updates, a polite inquiry can help you determine whether there is a delay.
2. If You Were Given a Specific Completion Date
Some employers, licensing agencies, or fingerprinting services provide a specific date by which the background check should be completed. If that date has come and gone, it’s reasonable to check on the status.
3. If You Suspect an Issue or Delay
Occasionally, background checks may be delayed due to:
- Mismatched information (e.g., incorrect Social Security number)
- Unreadable fingerprints (requiring a retake)
- Backlog at the agency processing the check
- Additional verification steps required
If you suspect any of these issues, following up can help resolve them sooner.
4. If Your Job or License Depends on It
If a pending job offer, professional license, or security clearance is on hold because of a background check, it may be appropriate to check the status. However, always verify with the requesting agency whether calling is recommended.
How to Professionally Follow Up on Your Background Check
When calling or emailing to check on a background check, professionalism and patience are key. Here’s how to do it:
Step 1: Contact the Right Organization
Determine who is responsible for the background check.
- If it was requested by an employer, contact their HR department.
- If it was ordered through 1st Choice Fingerprinting, reach out to our team.
- If it was conducted by a government agency, check their official website for contact details.
Step 2: Have Your Information Ready
Before calling, gather important details such as:
✔ Your full name
✔ Date of birth
✔ The date you completed the background check
✔ Any confirmation or reference number provided at the time of submission
Step 3: Be Polite and Concise
When speaking to the representative, keep it short and professional.
Step 4: Be Patient and Follow Instructions
If you’re told that the background check is still in progress, thank them for their time and ask if they can provide an estimated completion date. If further action is required on your end, follow their instructions carefully.
Alternatives to Calling for Status Updates
Instead of calling, consider these alternative ways to check your background check status:
1. Online Status Portals
Many background check providers offer online tracking systems. For example:
- FBI and BCI background checks often have online portals where you can check the status.
- Employers using third-party screening services may provide a login to track your background check.
2. Email Communication
If calling is not an option, sending a polite email can be effective.
3. Check with the Employer or Requesting Agency
If a job offer or license is on hold due to the background check, ask the employer or licensing agency if they have received any updates. Sometimes, the results have been processed but are waiting for review.
What NOT to Do When Checking on a Background Check
To avoid unnecessary delays or frustration, avoid these mistakes:
🚫 Calling too frequently – This can frustrate the agency processing your background check.
🚫 Being rude or demanding – Background checks take time, and delays are often out of the company’s control.
🚫 Providing incorrect information – Always double-check your details before reaching out.
🚫 Skipping the estimated processing time – If you were told the check takes 5-7 business days, wait at least that long before inquiring.
Final Thoughts
So, should you call to check on your background check? The answer depends on the situation. If the processing time has passed, you suspect an issue, or your job/license is delayed because of it, a polite follow-up is reasonable. However, it’s best to be patient, use online tracking options if available, and only call when necessary.
If you need fast and reliable fingerprinting services for a background check, 1st Choice Fingerprinting is here to help. Contact us today to schedule your appointment!
