Customer Resources

Welcome to our Customer Resources page. Here you'll find helpful information, guides, and answers to common questions about our fingerprinting and background check services.

At 1st Choice Fingerprinting, we want to make your experience as smooth as possible. Use the resources below to prepare for your appointment and understand our services.

Before Your Appointment

To ensure a successful fingerprinting session, please keep the following in mind:

• Bring a valid government-issued photo ID (driver's license, passport, or state ID)
• Arrive with clean, dry hands free of lotions, oils, or hand sanitizer
• Know the purpose of your background check (employment, licensing, immigration, etc.)
• Bring any required forms or paperwork provided by your employer or agency
• Allow approximately 15-30 minutes for your appointment

Types of Background Checks We Offer

We provide a variety of fingerprinting and background check services:

• Ohio BCI Check: State-level criminal background check through the Ohio Bureau of Criminal Investigation
• FBI Background Check: Nationwide criminal history check through the Federal Bureau of Investigation
• Ink Fingerprint Cards (FD-258): Traditional fingerprint cards for various agencies and purposes
• Digital Fingerprinting: Electronic capture for faster, more accurate submissions
• Mobile Fingerprinting: On-site services for businesses and organizations

Frequently Asked Questions

How long does a background check take?

Processing times vary depending on the type of check. Ohio BCI checks typically return within 24-48 hours for WebCheck submissions. FBI checks may take 3-5 business days or longer depending on the submission method.

Do I need an appointment?

We recommend scheduling an appointment to minimize wait times. Walk-ins are welcome but may experience longer wait times during busy periods.

What forms of payment do you accept?

We accept cash, credit cards, and debit cards. Some services may require payment at the time of service.

Can I get fingerprinted for out-of-state purposes?

Yes, we can provide fingerprinting services for out-of-state agencies, federal purposes, and international requirements. Contact us to discuss your specific needs.

Helpful Tips for Quality Fingerprints

• Moisturize your hands the night before (but not the day of) your appointment
• Avoid activities that may damage or dry out your fingertips (gardening, cleaning chemicals, etc.)
• If you have cuts, bandages, or skin conditions on your fingers, let us know in advance
• Stay relaxed during the fingerprinting process for the best results

Contact Us for More Information

If you have questions not covered here, please don't hesitate to reach out. Our friendly team is ready to assist you with any inquiries about our fingerprinting and background check services.